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Frequently Asked Questions

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At carpet creations we are always happy to answer any of your questions. Ask as many as you like as it will help us select the most suitable wood floor for you. Here are some of the questions we frequently get asked.


Are Real Wood Floors Expensive?
At Carpet Creations our comprehensive selection of real wood floors starts from as little as £15.99, going up to £59.99 a square meter. Our professional fitting service and guarantees will ensure you are investing in long-lasting value. With the correct love and care a wood floor can last a lifetime, never having to be replaced. It can also increase the value of your home.

What Wood Species / Colour Should I Choose?
There are several wood species, colours and grain variations to select from. When choosing your wood floor consider your existing furniture and décor, the age and personality of your home, and the light in each room. Get a sample, take it home and look at it in the room where you plan to fit it. You can then see it in your own natural light. We are always happy to loan you our samples.

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Which rooms can I install a wood floor in my home?
The simple answer is any room except a full bathroom or where it will be exposed to excessive humidity and temperature changes. With the variety of products available and a choice of installation options, hardwood flooring can now be installed in most rooms in the home.

Do I need to take up the floorboards first?
You do not need to take up your floorboards but their condition is vitally important. They must be dry and level and the new boards should be laid perpendicular over them. If that’s not possible, it’s advisable to lay 6mm plywood on top of the floorboards. You should also ensure that no woodworm is present before laying the floor.

Is it possible to lay solid wood floor over concrete?
Yes, but the concrete must be dry and level with a damp-proof membrane. Use a moisture meter before the floor is laid (the moisture level should be no more than 3 per cent). You should wait at least four to six months before laying wood onto the concrete floor of a newly built house.

Which installation method is best?
The installation method used for your wood floor will be dependant on three things; the type of wood floor you have chosen, where the flooring will be fitted and the type of subfloor. The three main methods of installation are nail down, glue down and floating.

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Some wood floors can be “floated” over a subfloor, including vinyl or ceramic tile, eliminating the mess, time and cost of removing the existing floor and installing a sub-floor. Engineered products, which are dimensionally stable can be nailed, glued or stapled down. Carpet Creations will visit your home to determine the best method for your wood floor installation.

Which types of wood floors are best for under floor heating systems?
Engineered wood flooring is best suited for use with an under-floor heating system. It is constructed of different layers that are pressed together and glued. The grains in each layer run in different directions creating added strength and stability, making it less susceptible to changes in temperature and humidity. A floating installation is the best choice, because it can be "floated" over the subfloor, without the use of nails or adhesive.
Any other questions?
If there’s anything else you would like to know, give us a call on 01625 850830. We are always happy to help.