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Carpet Care & Maintainance

Carpet Creations wants your new carpet to look great for as long as possible, but the reality is dirt and grit are a fact of life and spills and accidents are inevitable. By following a few basic measures your can extend the life and make your carpet perform better and look good for longer.


After Your New Carpet is Fitted
When a carpet is first laid there may be some fluffing or shedding of loose fibres but this is perfectly normal. A new carpet should always be vacuumed to remove these loose fibres. If you notice a piece of the carpet fibre standing above the surface, simply snip it off to the level of the other tufts. Do not pull it out.

The new underlay and adhesives used during fitting may give a slight odour.  Open windows and doors to ventilate the room and the smell will normally disappear within a few days.

Regular Vacuuming
Regular vacuuming will prevent a build up of dirt from matting the carpet fibres.  We recommend an upright vacuum cleaner fitted with a beater bar and/or brushes for cut pile carpets. A vacuum cleaner without a beater bar is best for loop pile carpets as it will prevent pilling and pulling of the loops.

Door mat home sweet home

Using a doormat at all the entrances to your home will significantly reduce the rate at which your carpet will soil. Doormats are available at Carpet Creations but we would also like to recommend getting a remnant or off cut from your new carpet cut down and whipped round the edges. This creates a perfectly co-ordinated mat and streamlined look. Just ask and we can organise this for you. Don’t forget to regularly clean your doormat!

Moving Furniture
Periodically moving heavy furniture will help to avoid indentations in your carpet. The use of floor protectors such as castor cups will also help.


Spills are inevitable so we have put together some advice on how to best spot clean your carpet and remove stains.

spilt wine
  • Firstly, using a spoon scoop or scrape up as much of the solid spills as possible being careful not to spread the spill further.
  • Soak up all the excess liquid using white kitchen roll or a clean cloth. Blot, do not rub as this can cause pile to fuzz or distort the carpet.
  • Now you are ready to remove the stain. Refer to our charts below to see which method to try. Remember to always spot test the treatment first in an inconspicuous area to make certain it will not damage the fibre or the dye of the carpet. Always work from the edge of the stain inwards.
  • Apply a small amount of the selected cleaning solution to a white cloth; allow it to soak in for about 10 minutes then work in gently. Keep using the cleaning solution until you can see that the spill is no longer transferring to the cloth. Be patient! Complete removal of the spill may require repeating this step several times.
  • Rinse the affected area thoroughly with cold clean water and a sponge, and blot with a dry cloth until all of the solution has been removed. Continue to use a dry cloth or paper towels until the area is completely dry.
  • Finally, blot by placing layers of white paper towels over the area, and weigh down with a flat, heavy object. Leave until perfectly dry, preferably overnight.


Spill Removal Procedure Spill Removal Procedure
Asphalt/Tar A Chalk B
Ice Cream B Nail Varnish E
Beer B Coffee B
Ink–Ball Point A Paint-Emulsion B
Berries B Cooking Oil A
Ink- Marker A Paint-Gloss A
Blood B Crayon A
Mayonnaise A Rust
Mildew G Dye G
Candle Wax F Shoe Polish A
Milk B Raw Egg B
Chewing Gum D Soft Drinks  
Mud/Dirt B Excrement C
Chocolate B Tea
Mustard C Fruit Juice B


Procedure A Procedure D
APPLY a dry cleaning solvent with a cloth SCRAPE off excess
BLOT FREEZE with chewing gum remover/ice cubes
REPEAT solvent application SHATTER with blunt object-back of spoon
BLOT VACUUM chips away before they melt
FINAL BLOT Procedure E
  APPLY nail polish remover with a cloth
Procedure B BLOT
SCRAPE off excess REPEAT nail polish remover application
APPLY detergent solution BLOT
APPLY ammonia solution with damp cloth Procedure F
APPLY white vinegar solution SCRAPE off excess
BLOT COVER with brown paper, apply warm iron
RINSE CHANGE paper and repeat
  Procedure G
Procedure C Call a Carpet Cleaning Professional
APPLY baking soda  
SCRAPE and vacuum  
APPLY detergent solution  
APPLY ammonia solution with damp cloth  
APPLY white vinegar solution  


Detergent Solution – use approximately 1/4 teaspoon of non-bleach liquid dishwashing detergent to 500ml of water. Please note you should not use cloudy or creamy detergents.
White Vinegar Solution - mix 1 part water to 1 part white vinegar.
Ammonia Solution – to neutralise odours mix one tablespoon of household ammonia to 100ml of water. (Do not use on wool or wool-blend carpets).
Non-Oily Nail Polish Remover or Acetone chewing gum remover (freeze or solid type).
Dry Cleaning Solvent - Use a proprietary dry cleaning solvent. Alternatively use Turpentine or Methylated Spirits.
Spot Remover - Use spot removers designed specifically for the spill i.e. grease, oil, or tar, such as Dirt Devil.

For further information, click below:

Carpet Cleaning: Spot and Stain Removal Tips